Digital Transformation Specialist

1 week ago

Vijayawada, Andhra Pradesh, India beBeeTransformation Full time ₹ 28,71,479 - ₹ 47,51,160
ServiceNow ITOM Specialist

About Us:

We strive to achieve innovation with a friendly culture and the backing of a well-established organization known for its ethical reputation.

We guide our customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Our Client:

We partner with a global digital solutions and technology consulting company headquartered in Mumbai, India.

The company generates annual revenue exceeding $4.29 billion, reflecting a 4.4% year-over-year growth in USD terms.

We have a workforce of around 86,000 professionals operating in more than 40 countries and serve a global client base of over 700 organizations.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering – reflecting our strategic commitment to driving innovation and value for clients across industries.

Job Overview:

We are seeking an experienced ServiceNow ITOM Developer with deep expertise in implementing and optimizing the ITOM suite, including CSDM, CMDB, and Discovery modules.

The ideal candidate will bring strategic insight, technical proficiency, and a consultative mindset to drive digital transformation initiatives across enterprise environments.

Key Responsibilities:

  • Lead end-to-end implementation of ServiceNow ITOM modules (Discovery, CMDB, CSDM)
  • Design and maintain robust CMDB architecture aligned with CSDM standards
  • Configure and optimize Discovery probes and patterns for accurate infrastructure mapping
  • Collaborate with cross-functional teams to integrate ITOM with other ServiceNow modules (ITSM, ITAM, etc.)
  • Conduct gap analysis, data normalization, and reconciliation strategies for CMDB health

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