Cyber Network Specialist

17 hours ago


Hyderabad, Telangana, India WELLS FARGO BANK Full time

Wells Fargo Bank is seeking a skilled Cyber Network Specialist to join their team.

About This Role

In this role, you will be responsible for maintaining the bank's network infrastructure, ensuring its security and stability. Your key responsibilities will include:

  • Troubleshooting issues with the bank's branches and administrative networks.
  • Working with vendors to resolve technical cases.
  • Coordinating replacements and returns for branch and administrative sites.
  • Maintaining and upgrading the entire branch and small administrative site network.
  • Collaborating with Tier 3 support teams, vendors, telcos, and other support groups as needed.
  • Using ServiceNow for incident management.
  • Understanding and applying change management and problem management principles.
  • Implementing Integrated Operations Incident Management Process for resolving incidents.
  • Providing regular updates to Team Leads and Managers.
Required Qualifications

To succeed in this role, you should have the following qualifications:

  • A Bachelor's degree or higher, along with 3+ years of experience in network help desk and troubleshooting in an operations environment.
  • Strong understanding of routing functions, including BGP and OSPF.
  • Ability to quickly analyze and troubleshoot data and voice network outages.
  • Excellent troubleshooting skills in multi-vendor situations.
  • Experience working with Cisco routers, switches, wireless devices, Fortinet, SD-WAN devices; IP subnetting, layer 2-4 stack understanding, MPLS, IPv6.
  • Knowledge of change management and problem management principles.
  • Excellent customer service skills.
  • Valid CCNA certification required.
Benefits

As a Cyber Network Specialist at Wells Fargo Bank, you can expect a competitive salary range of $120,000 - $180,000 per year, based on location and experience.

You will also enjoy a range of benefits, including comprehensive health insurance, retirement savings plans, and opportunities for professional growth and development.

Additionally, you will be part of a diverse and inclusive workplace culture that values diversity, equity, and inclusion.



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