Site Reliability Engineer

1 month ago


Pune, Maharashtra, India Global Payments Asia-Pacific India Private Limited Full time

At Global Payments Asia-Pacific India Private Limited, we are driven by our passion for success and proud to deliver best-in-class payment technology and software solutions. Our dynamic team is looking for a skilled Site Reliability Engineer to assist and resolve issues for the Developers, DBA's, and Release Management team with Windows/Linux issues.

Key Responsibilities:

  • Assist and resolve issues for the Developers, DBA's, and Release Management team with Windows/Linux issues.
  • Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
  • Analyze and resolve Windows, UNIX or Linux problems associated with applications, software, and the servers.
  • Add new certificates into Windows servers.
  • Cross-train with the Portico DevOps team to perform builds and deploy software using Octopus/Jenkins.

Requirements:

  • 7+ years of experience in Application support, operations, ITIL, experience in .NET, including latest version, with the majority of this experience in C#.
  • Deep understanding of design principles, threading, real-time processing, and SQL Server DB queries and performance tuning.
  • Experience debugging and performance tuning applications and services.
  • Work experience in the payments industry - Strong experience in .NET C#.
  • Experience in working on building API/service-based platforms/products.
  • Hands-on experience with DevOps - CICD (Jenkins), source control (Git, TFS), Container technologies (docker/Kubernetes), Managing load balancer, Deployment tools - Octopus (or any), Configuring monitoring tool (AppDynamics).
  • Excellent analytical and problem-solving skills.
  • Exceptional communication skills, both in written and in verbal form are required due to the extensively collaborative role.
  • Quick Learner with attention to detail.
  • Always looking for process improvement and strongly taking the automation first approach.
  • Resourceful and proactive in gathering information and sharing idea with ability to persuade and influence others on the best approach to take.
  • Can conduct their own research or analysis of a topic that they themselves are unfamiliar with.

What might also help?

  • Ability to collaborate with developers and QA testers to quickly resolve system or environment issues.
  • Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills.
  • Ability to multi-task and re-prioritize tasks.
  • Quick Learner with attention to detail.
  • Always looking for process improvement and strongly taking the automation first approach.
  • Ability to work with minimal direction - self-starter.
  • Experience with GCP (Google Cloud Platform).


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