ITSM Solution Designer

3 days ago

Coimbatore, Tamil Nadu, India beBeeItsm Full time US$ 1,00,000 - US$ 1,20,000
ITSM Solution Designer

About this role:

We are seeking an experienced ITSM solution designer to join our team. The ideal candidate will have a strong background in designing and implementing IT service management solutions.

Key Responsibilities:

  • Design and implement IT service management solutions using industry-standard tools and technologies.
  • Collaborate with clients and stakeholders to understand business requirements and develop tailored solutions.
  • Develop and maintain high-quality documentation, including functional design documents and technical specifications.

Requirements:

  • 7-10 years of experience in IT service management and solution design.
  • Proven track record of delivering successful ITSM projects on time and within budget.
  • Strong knowledge of ITIL framework and best practices.
  • Excellent communication and interpersonal skills.

Working Arrangements:

  • Hybrid employment type: contract.

Other Information:

This is a hybrid employment-type contract opportunity. We welcome applications from motivated and skilled professionals who can make a real difference in our organization.

The primary focus of this position is to lead the implementation of ITSM applications and ensure seamless integration with existing systems. To succeed, you must have exceptional problem-solving skills, a passion for innovation, and a customer-centric approach.

As an ITSM solution designer, you will be responsible for delivering high-quality solutions that meet or exceed client expectations. Your expertise in ITSM tools and technologies will enable you to drive business value through efficient process improvement and technology enablement.

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