Identity Management Solutions Engineer Hyderabad, Telangana

2 weeks ago


Hyderabad, Telangana, India TTEC Full time

About the Role:

We are seeking a skilled Identity Access Management Engineer (IAM) to manage our IAM services and oversee the maintenance and operations of IAM solutions, particularly with expertise in SailPoint, Microsoft, Okta, or Ping Identity.

The ideal candidate will play a critical role in ensuring the security and efficiency of our organization's digital assets, systems, and data access.

Responsibilities:

- Managing the daily setup, configuration, and operations of our identity management software and systems; providing overall management and support of the environment and end users.

- Maintaining and liaising with equipment manufacturers' and other vendors' support teams to ensure satisfactory support levels and resolution of issues.

- Utilizing knowledge and experience with identity and access management technology, such as single sign-on (SSO), two-factor authentication, and privileged access management, to provide the company's highest level of service and operational functionality.

- Managing the ongoing support and configuration of all elements of the company's Active Directory, SAML, and MFA environments.

- Collaborating with other technical support staff in maintaining efficient operation of Companies identity and access management systems and processes.

- Implementing and maintaining data network devices to provide for the 24x7x365 availability of the technology environment.

Requirements:

- Bachelor's degree in computer science, or a related field

- Knowledge of IAM solutions such as SailPoint, Microsoft Active Directory / MFA, SAML, Okta, and Ping Identity

- Understanding of enterprise technologies integrating / augmenting IAM technologies e.g. ERP / Active Directory / O365 / Cloud etc.

- Strong service management and operations capability to analyze, correlate, and identify service needs and gaps

- Understanding of security principles, access controls, identity life cycle, and regulatory compliance

- Excellent communication and leadership skills



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