RPA Business Analyst Specialist

2 weeks ago


Gurgaon, Haryana, India Sun Life Full time

**About the Role:**

We are seeking a highly skilled RPA Business Analyst to join our digital process improvement team at Sun Life. As an RPA Business Analyst, you will play a key role in evaluating new process improvement and digitization opportunities, working closely with project sponsors, subject matter experts, and team members.

Main Responsibilities:

  • Facilitate workshops and conduct interviews to gather and document business requirements with stakeholders.
  • Manage individual project timelines and coordinate UAT testing with operation teams.
  • Create and execute test plans to ensure our solutions meet business requirements.
  • Develop solution documentation that supports user training needs and facilitates deployment and adoption.
  • Partner with the Robotics Solution Designer and development team to ensure projects meet user needs and deliver expected business outcomes.

About You:

  • 5-8 years of progressive experience as an RPA Business Analyst.
  • An in-depth understanding of the software development lifecycle and experience working in agile teams.
  • Experience working with robotics solutions delivery teams using Pega Robotics, UI Path, Blue Prism, or other vendor software platforms is preferred.
  • Proficiency in Visio and process mapping.
  • Relevant experience or awareness in Python, Chatbots, OCR, ML, and AI techniques.
  • Lean six sigma Green Belt certification is preferred but not mandatory.

What We Offer:

  • A competitive salary: **$85,000 - $110,000 per year**
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • Flexible work arrangements

About Us:

Sun Life is a leading international financial services organization providing insurance, wealth, and asset management solutions to individuals and corporate clients.



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