Voice Process Manager

2 weeks ago


Surat, Gujarat, India Aditya intellectual Full time
Job Description:

As a Voice Process Manager at Aditya Intellectual, you will be responsible for handling outbound cold calling and lead generation. Your primary goal will be to generate and follow up on new business leads, and you will also be involved in drawing up proposals and presenting them to prospective clients. Additionally, you will be ensuring that all processes are carried out in accordance with company regulations and health and safety codes. Your role will also involve establishing and maintaining relationships with staff, clients, and vendors, as well as addressing any questions or queries promptly and politely. You will be responsible for monitoring staff and operations, and drawing up strategies to improve efficiency and reduce costs. You will also be writing up sales and performance reports, and providing training and guidance to staff members. Lastly, you will be assisting managers to develop incentives that improve performance.

Key Responsibilities:
  • Handle outbound cold calling
  • Lead Generation
  • Draw up proposals and present them to prospective clients
  • Ensure all processes are carried out in accordance with company regulations and health and safety codes
  • Establish and maintain relationships with staff, clients, and vendors
  • Address any questions or queries promptly and politely
  • Monitor staff and operations, and draw up strategies to improve efficiency and reduce costs
  • Write up sales and performance reports, and provide training and guidance to staff members
  • Assist managers to develop incentives that improve performance

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