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Customer Service Representative

3 weeks ago

Jaipur, Rajasthan, India Hiringhouse Technologies Private Limited Full time

**About Us:** Hiringhouse Technologies Private Limited is a leading technology firm that specializes in providing innovative solutions to the travel and hospitality industries.

**Job Description:

Customer Service Role

We are seeking a highly skilled and experienced customer service professional to join our team as a Customer Service Representative. The successful candidate will be responsible for handling customer queries related to hotel bookings, travel claims, and general travel-related concerns.

**Key Responsibilities:**

  • Accurately process claims and requests within specified turnaround times
  • Communicate effectively with customers via email, phone, or chat to resolve their issues efficiently
  • Collaborate with internal teams to ensure timely resolution of customer complaints or queries

**Required Skills and Qualifications:

Eligibility Criteria:

  • A bachelor's degree in any field

Preferred Skills and Experience:

  • Strong communication skills (written and verbal)
  • Experience in claims processing, back office, or customer service

Benefits:

Hiringhouse Technologies Private Limited offers a comprehensive compensation package, including benefits and perks that support your career growth and well-being.