Senior Financial Support Expert

4 days ago


Mangalore, Karnataka, India beBeePayment Full time ₹ 24,00,000 - ₹ 30,00,000
We are seeking an experienced Support Specialist to join our team in the Payments Domain. This is a pivotal role for monitoring, troubleshooting, and ensuring the uptime and stability of critical banking applications.

In this role, you will be responsible for providing high-quality application and production support for digital payment systems, including UPI and retail banking platforms. You will monitor application health, system alerts, and perform incident management to ensure minimal downtime.

The ideal candidate will have hands-on experience supporting UPI platforms, retail banking applications, and payment gateways. Strong understanding of banking protocols and digital payment workflows is essential. Proficiency in SQL, Unix/Linux commands, log analysis, and scripting (Shell/Python preferred) is also required.

You will work closely with cross-functional teams, including development, QA, infrastructure, and vendor teams, to resolve issues and implement changes. Excellent communication and coordination skills are crucial for success in this role.

Required Skills and Qualifications

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