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Software Development Analyst

1 month ago

Chennai, Tamil Nadu, India NTT DATA Full time

Job Title: Software Development Analyst

Job Summary:

We are seeking a skilled Software Development Analyst to join our team in Chennai, Tamil Nàdu (IN-TN), India (IN). As a Software Development Analyst, you will be responsible for performing daily health checks and break fix support on monitoring platforms, configuring and maintaining central monitoring platforms, and managing new technology integrations into monitoring systems.

Key Responsibilities:

  • Perform daily health checks and break fix support on monitoring platforms.
  • Configure and maintain central monitoring platforms.
  • Manage new technology integrations into monitoring systems.
  • Respond to issues in a timely manner as agreed to the customer.
  • Provide solutions to customer issues and suggest developers for improvements/enhancements.
  • Have strong debugging skills.
  • React to issues with effective proactive monitoring and management solutions.
  • Serve as the point of contact with clients for system-related issues.
  • Manage the support of cognitive platform applications as per client SLAs and cover the following functions: BOT monitoring, troubleshooting & bug fix.
  • Understand Incident, Problem, and Change Management processes.

Requirements:

  • Basic IT experience in RPA domain.
  • Domain knowledge - Healthcare, Banking & Finance, Manufacturing
  • Understanding of any of the RPA technologies like UiPath, Automation Anywhere, Blue Prism.

Working Conditions:

  • Must be comfortable working in 24/7 shift. Preferably in Night Shift.

About NTT DATA:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.