
Highly Experienced Infrastructure Leader
6 days ago
We are seeking an experienced and skilled Senior Site Reliability Engineer to lead our infrastructure team. As a key member of the team, you will be responsible for ensuring the reliability, scalability, and performance of mission-critical systems.
Cimpress Technology develops cutting-edge software that enables mass customization businesses to create personalized products for millions of customers worldwide. Our Mass Customization Platform is a complex system that requires careful planning, execution, and monitoring to ensure its continued success.
The ideal candidate will have a strong background in site reliability engineering, devops, or infrastructure management. They will possess excellent problem-solving skills, with the ability to analyze complex systems, diagnose issues, and drive improvements.
- Key Responsibilities:
- Monitoring and altering: Implement and maintain monitoring tools and dashboards for system health, performance, and capacity planning.
- Automation: Develop and implement automation for repetitive tasks, including deployments, scaling, and maintenance, to reduce manual intervention.
- Incident Management: Respond to incidents, lead post-incident analysis, and drive efforts to prevent recurrences through detailed root cause analysis.
- Performance Optimization: Identify and resolve performance bottlenecks in infrastructure, databases, applications, and networking.
- System Design & Architecture: Collaborate with development teams to design systems that are highly scalable, fault-tolerant, and optimized for performance and cost.
- CI/CD Pipelines: Build and maintain CI/CD pipelines to automate deployments and improve delivery cycles.
- Disaster Recovery: Develop and maintain disaster recovery plans, ensuring that systems are resilient and capable of fast recovery.
- Capacity Planning: Monitor and forecast resource utilization and implement cost-effective scaling strategies.
- Security & Compliance: Ensure that all systems meet or exceed security and compliance requirements.
- Documentation & Knowledge Sharing: Maintain comprehensive documentation of systems and processes. Provide mentorship and share knowledge with team members.
Requirements:
- 3-6 years of experience in a site reliability engineer, devops, or infrastructure role.
- Proficiency in one or more scripting languages (Python, NodeJS, Bash, etc.).
- Hands-on experience with AWS cloud platforms.
- Infrastructure as Code: Proficiency with tools like Terraform, Ansible, or CloudFormation.
- Exceptional problem-solving skills.
- Familiarity with monitoring and logging tools such as New relic, Prometheus, Grafana, ELK stack, Datadog, or equivalent.
- Experience with CI/CD tools like Jenkins, Code Pipeline, GitLab CI, CircleCI, or equivalent.
- Version Control: Experience with Git and version control best practices.
- Containerization & Orchestration: Experience with Docker and Kubernetes.
- Networking: Strong understanding of networking concepts such as DNS, load balancing, VPNs, and firewalls.
Qualifications:
- Bachelor's Degree.
- Excellent attention to detail and strong organizational skills.
- Strong communication and collaboration skills.
- Strong analytic, problem-solving, and troubleshooting skills.
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