Technical Solutions Engineering Director
7 days ago
This strategic leadership position leads a large Global post sales technical team (50+ and growing) of Solutions Engineers and Managers to drive onboarding, implementation, and adoption of Whatfix for our customers.
The role entails client engagement, solutions architecture, escalation management, product enhancements, and cross-functional collaboration with internal teams (Customer Success, Engineering, Product, pre-sales).
Key Responsibilities- Lead and mentor a Global team of Solutions Engineers & managers in a matrix org to ensure the successful customer onboarding and implementation of customers onto the Whatfix platform
- Define OKRs for the team in alignment with Org Objectives - Monitor team performance against KPIs, taking corrective actions as needed to ensure targets are met.
- Drive continuous improvement and best practices - implementation, products, efficiency, quality, CSAT, and consulting ability
- Collaborate with internal teams to ensure alignment on customer projects
- Liaise with Engineering leaders, Product Managers, and CTO on enhancements and critical issues
- Effective Escalation management with detailed RCAs for customer incidents
- A Bachelor's/Professional technical degree with over 14 years of relevant experience
- A background in Post sales Implementation, Solutions Engineering, Professional Services - preferably building teams in a product / SAAS environment
- Hands-on Technology experience as Engineer and Architect and having led technical teams with managers in a matrix structure. Knowledge of JavaScript, APIs, web, and EAS Applications like Salesforce, MS Dynamics, SAP, Oracle is preferable
- Ability to communicate and engage comfortably with customer personas up to CXO level
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.
We utilize GenAI technology to enhance all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.
We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies.
-
Technical Director of Engineering Solutions
1 week ago
Bengaluru, Karnataka, India Lifelancer Full timeJob Overview:">Lifelancer, a talent-hiring platform in Life Sciences, Pharma and IT, seeks a skilled Technical Director of Engineering Solutions to lead and grow a local team of technical experts and direct R&D activities for Mask Solutions products.This senior role requires expertise in infrastructure system and solution related to overall system...
-
Technical Engineering Director
2 weeks ago
Bengaluru, Karnataka, India FyndBridge Consultants & Advisors Full timeJob Summary:We are seeking a strategic and hands-on Technical Engineering Director to join our agile, customer-focused team. The ideal candidate will be instrumental in leading, mentoring our engineering talent while delivering top-tier software solutions for customer experience.The successful candidate will guide and grow our engineering team, champion best...
-
Technical Leadership Director
5 days ago
Bengaluru, Karnataka, India Brilyant IT Solutions Full timeAbout Brilyant IT Solutions:We are seeking a seasoned Technical Leadership Director to lead our engineering team. This role involves fostering a collaborative environment that drives innovation and high-quality software development, while overseeing the entire software development lifecycle.Key Responsibilities:Provide technical leadership and guidance to a...
-
Technical Director
4 weeks ago
Bengaluru, Karnataka, India Databricks Full timeAt Databricks, we are seeking a seasoned Technical Director to lead our Pre-Sales team in India. This is an exciting opportunity for you to shape the future of data engineering and drive business growth.We are looking for an expert with 6+ years of experience in pre-sales/consulting/customer-facing managerial roles, specifically in Big Data Architecture...
-
Technical Product Development Director
1 week ago
Bengaluru, Karnataka, India client of NeerInfo Solutions Full timeAre you a seasoned engineering leader with a passion for technical product development?About the RoleWe are seeking an experienced Technical Product Development Director to join our team at NeerInfo Solutions. As a key member of our leadership team, you will be responsible for leading the technical design and development of new features, while guiding a...
-
Technical Director for Smart TV Solutions
3 weeks ago
Bengaluru, Karnataka, India Tata Elxsi Full timeTata Elxsi is a leading provider of end-to-end solutions in Media and Communications.We are seeking an experienced Technical Director to lead our Smart TV solution development team.The ideal candidate will have 10+ years of experience in Smart TV application development, with a strong understanding of platform architecture, APIs, and libraries.Key...
-
Technical Director of Product Development
4 weeks ago
Bengaluru, Karnataka, India client of NeerInfo Solutions Full timeLead Engineering RoleAs the Technical Director of Product Development, you will oversee the technical design and development of new features while guiding a high-performing engineering team. Your key responsibilities include ensuring that all development aligns with the technical design, meets quality standards, and adheres to defined processes.
-
Director of Technical Innovation
4 weeks ago
Bengaluru, Karnataka, India Renesas Electronics Full timeAbout the RoleWe are seeking a highly skilled Director of Technical Innovation to lead our team of engineers in creating cutting-edge solutions for the automotive, industrial, and IoT markets. As a key member of our global team, you will be responsible for driving innovation and technical differentiation within the organization.Job DescriptionThe Director of...
-
Technical Director of Software Development
3 days ago
Bengaluru, Karnataka, India HyrEzy Talent Solutions Full timeJob Description:At HyrEzy Talent Solutions, we are seeking a seasoned Technical Director to lead our software development team. The ideal candidate will have a strong technical background and experience in managing high-performing teams.About the Role:Lead and manage a team of engineersSet technical direction for the teamOversee the development of new...
-
Technical Leadership Director
5 days ago
Bengaluru, Karnataka, India Wenger & Watson Full timeAbout Wenger & WatsonWe are a dynamic and innovative company seeking a Technical Leadership Director to lead our engineering team.Job SummaryThe Technical Leadership Director will be responsible for providing technical leadership to major projects, building and guiding an engineering team of 10-15 top-notch engineers, and ensuring that the team optimizes...
-
Bengaluru, Karnataka, India Talent one Consulting Full timeTalent One Consulting OverviewWe are seeking an experienced leader to drive technical strategy and engineering excellence within our organization. About the RoleThe Director of Engineering and Technical Strategy will lead our engineering team, providing mentorship, guidance, and support to ensure their success. This role requires a strong technical...
-
Technical Director
3 weeks ago
Bengaluru, Karnataka, India BiteSpeed Full timeWe are looking for a seasoned Technical Director to join our early engineering team and lead our product development. This is an excellent opportunity for someone who thrives on high ownership, can figure stuff out on their own and wants to be part of the zero-to-one journey.
-
Technical Team Director
3 weeks ago
Bengaluru, Karnataka, India TargetHR Full timeJob Overview :We are seeking a highly skilled and experienced Technical Team Director to join our team at TargetHR. In this role, you will be responsible for building and leading a team of engineers to develop and maintain high-quality software applications.About the Role :This is an exceptional opportunity for a motivated and results-driven individual to...
-
Engineering Director
1 month ago
Bengaluru, Karnataka, India HyrEzy Talent Solutions Full timeRole SummaryHyrEzy Talent Solutions is seeking a seasoned Engineering Director to spearhead our engineering efforts and drive the development of our AI-powered customer experience automation platform.About the RoleLead a team of engineers in developing highly scalable, performant, and well-tested product featuresCollaborate with Product Management to...
-
Highly Technical Network Solutions Engineer
2 weeks ago
Bengaluru, Karnataka, India Infoblox Full timeAt Infoblox, we're seeking a highly skilled Technical Marketing Engineer II to join our team in Bangalore, India. As a key member of our Technical Marketing team, you'll play a crucial role in creating technical collateral, supporting the field with customer engagements and proofs of concept, testing and evaluating competitive products, and conducting...
-
Technical Director
1 month ago
Bengaluru, Karnataka, India Shashwath Solution Full timeJob Title: Technical DirectorJob Summary:We are seeking a technical director to lead our software development team at Shashwath Solution. The ideal candidate will have 4 years of experience in .NET development and a strong understanding of XML processing.Key Responsibilities:Design, develop, and maintain .NET applications using .NET Core and Web API to...
-
Technical Program Director
4 weeks ago
Bengaluru, Karnataka, India Resourcetree Full timeAbout Resourcetree Global ServicesWe are seeking a skilled Technical Program Director to lead our end-to-end AI and analytics solutions for clients. As a key member of our teams, you will drive problem discovery, scoping, program management, and delivery. Your primary focus will be on data engineering and application engineering components, collaborating...
-
Bengaluru, Karnataka, India Nasdaq Full timeAt Nasdaq, we are seeking a Technical Director of Software Development Solutions to lead our development resources and guide the technical aspects of projects. As a senior leader in our organization, you will be responsible for delivering high-quality software solutions on time.The ideal candidate will have a strong background in software development, with...
-
Technical Leadership Director
2 weeks ago
Bengaluru, Karnataka, India AMEX Full timeAbout This RoleWe are seeking a seasoned technical leader to join our Global Commercial Services Technologies team as an Engineering Director. In this role, you will lead high-performing engineering teams in developing and delivering innovative software products that drive business growth.
-
Veeva Technical Director
3 weeks ago
Bengaluru, Karnataka, India Publicis Groupe Full time**Job Title:** Veeva Technical Director**About the Role:** We are seeking a highly experienced and skilled Veeva Technical Director to lead our technical teams in driving innovation, efficiency, and scalability of software development processes.