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Loyalty Program Specialist

2 weeks ago

Mumbai, Maharashtra, India UNISON INTERNATIONAL CONSULTING Full time
Job Description: Position : Customer Retention Marketing Location: Mumbai Salary offered: Upto 15 LPA

Our company overview is as follows: UNISON INTERNATIONAL CONSULTING is a consulting firm that specializes in helping businesses improve their customer retention. We are looking for a results-driven Customer Retention Marketing Specialist to join our team.

The ideal candidate has experience with CRM tools, a deep understanding of customer behavior, and a passion for delivering exceptional experiences. As a Customer Retention Marketing Specialist, you'll develop and execute retention strategies to enhance customer loyalty, reduce churn, and maximize lifetime value. You'll create personalized email campaigns, loyalty programs, and targeted promotions while analyzing customer data to optimize engagement. The ideal candidate has experience with CRM tools, a deep understanding of customer behavior, and a passion for delivering exceptional experiences. If you thrive on driving retention and love crafting compelling customer journeys, apply now and help us build long-lasting relationships.

Key Performance Indicators (KPIs):
  • Enhance customer loyalty
  • Reduce churn rate
  • Maximize lifetime value of customers