Financial Services Off-boarding Specialist

2 weeks ago

Pune, Maharashtra, India beBeeoffboarding Full time ₹ 19,40,000 - ₹ 23,45,000

We are seeking an experienced Subject Matter Expert in Off-boarding processes to join our team.

About the Role

You will be responsible for client offboarding, closing accounts, and managing transitions and conversions with moderate supervision. Your role will involve analyzing, reconciling, and reviewing client data to ensure accurate platform transitions and maintaining compliance with regulatory standards.

Key Responsibilities:
  1. Perform end-to-end client static data activities including KYC, client onboarding, data maintenance, offboarding, and sub-custody to custody process flows.
  2. Act as SME and perform quality checks to avoid risk events and ensure adherence to controls and procedures.
  3. Achieve daily and short-term KPIs/KRIs aligned with business goals.
  4. Drive process improvements by researching, developing, and implementing methodologies and SOPs.
  5. Coordinate with internal and external stakeholders for smooth and efficient workflows.
  6. Ensure regulatory compliance and participate in internal audits and control reviews.
  7. Manage escalation of complex offboarding, transition, and conversion issues.
  8. Prepare clients for exit contracts, documentation requirements, and regulatory expectations.
  9. Lead project management activities including reporting, risk tracking, scheduling, and communications.
  10. Support conversion activities for complex institutional client relationships, ensuring risk mitigation.
  11. Collaborate across teams such as product, technology, relationship management, and compliance to meet client needs.
Qualifications & Experience:

To be successful in this role, you will need:

  • Bachelor's degree or equivalent (Advanced/Graduate degree preferred).
  • 3-5 years of relevant experience in client off-boarding, KYC, securities, financial services, or project management roles.
  • Strong functional knowledge of KYC, client onboarding/offboarding, asset servicing preferred.
  • Experience with custody and accounting processing activities is a plus.
  • Applicable local/regional licenses or certifications preferred.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to work independently and provide guidance to junior team members.
We are looking for candidates with relevant experience from global investment banking or similar financial services environments.

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