Cybersecurity Expert

1 day ago

Anand, Gujarat, India beBeeCybersecurity Full time US$ 1,12,360 - US$ 1,51,472

Cybersecurity Operations is a vital component of our organization's strategy to ensure the security and integrity of our systems.

The Cybersecurity Operations Analyst plays a crucial role in monitoring, analyzing, and resolving on-prem and cloud network security devices, security tools, and systems issues. This position involves managing technical support requests from users and prioritizing escalations from other team members and field engineers. Analysts must maintain application uptime and improve computing experiences through effective maintenance, problem identification, and resolution activities.

This role requires an in-depth understanding of how logical and physical connectivity issues affect network and systems security posture and transaction quality. It also demands expertise in troubleshooting issues stemming from configurations on platforms such as firewalls, web application firewalls, proxies, distributed denial of service systems, data labeling and loss systems, and host-based security controls.

The position involves shift work with 9-hour shifts between 7 AM and 7 PM based on the published schedule, covering work 365 days a year. As part of this team, you will:

  • Monitor, analyze, and resolve network/cloud security devices, systems, and tools incidents.
  • Troubleshoot issues related to configuration management, incident response, and change management.
  • Follow established Service Level Agreements (SLA) to ensure timely response and resolution.
  • Support and promote the organization's cybersecurity operation standards and excellence.
  • Continuous improvement of core functions expected from Cybersecurity Operations Center.
  • Track, update, and resolve all assigned incidents, changes, and problem reports in the incident management system, ensuring thorough, accurate documentation.

We offer a dynamic and challenging work environment that fosters growth and development. Our team is committed to delivering high-quality services and solutions that meet the needs of our customers. If you are passionate about cybersecurity and have the skills and experience required for this role, we encourage you to apply.

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