Cloud Infrastructure Architect

5 days ago

Chennai, Tamil Nadu, India Zuora Full time

At Zuora, we are driving the shift to the Subscription Economy by helping companies build recurring relationships with their customers. Our Cloud Engineering teams are responsible for designing and operating large-scale cloud infrastructures that support our customer-facing SaaS products and platforms.

The Role

We are seeking experienced engineers who can join a team of talented technologists to leverage their expertise in cloud technologies, system design, troubleshooting, automation, and AI to scale and work across Product Engineering, Customer Support, Product Management, and Global Services to deliver Site and Customer Reliability of our SaaS offerings.

  • Drive initiatives to execute on our cloud reliability strategy to achieve transformative results in availability, Time to Mitigate, Customer detected & Impacted Incidents, and cost
  • Provide technical leadership to transform the team to run operations with AI/automations and nurture partnerships
  • Help in hiring and mentoring junior engineers
  • Drive self-service automations
  • Own and be accountable for efficiency improvements in operations
Requirements

To succeed in this role, you will need:

  • 12-15 years of experience architecting/designing/implementing and operating large-scale private or public cloud infrastructure hosting customer-facing software applications
  • In-depth experience in troubleshooting availability and performance issues across the technology stack
  • Strong experience in monitoring and observability
  • Strong experience in capacity management of diverse infrastructure and platform components
  • Excellent communication, problem-solving, critical thinking, challenge status quo, and outcome-driven skills

Our Tech Stack includes Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS, MySQL, Oracle, Elastic Cache, Kong, and Python.

About Us

Zuora is an industry pioneer driving innovation in the Subscription Economy. Our people, referred to as ZEOs, are empowered to take ownership and make a bigger impact. We collaborate deeply, exchange different ideas openly, and together, we're making what's next possible for our customers, community, and the world.

We offer competitive compensation, variable bonus and performance reward opportunities, company equity, retirement programs, medical insurance, generous time off, paid holidays, wellness days, and company-wide end-of-year break. Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

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