Social Media Community Manager
3 weeks ago
We're seeking a highly skilled Social Media Community Manager to join our team at Lilly. The ideal candidate will have a passion for delivering exceptional customer experiences and a deep understanding of social media platforms.
Key Responsibilities:
- Monitor and report on customer conversations, ensuring a positive and engaged online presence for Lilly and our brands.
- Collaborate with cross-functional teams to develop and maintain social media strategies and content.
- Analyze and report on social media metrics, providing insights to inform business decisions.
Requirements:
- 3+ years of experience in customer service or social media.
- Strong understanding of social media platforms and their impact on audience behavior.
- Excellent communication and problem-solving skills.
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