Social Media Community Manager

3 weeks ago


Bengaluru, Karnataka, India Lilly Full time

We're seeking a highly skilled Social Media Community Manager to join our team at Lilly. The ideal candidate will have a passion for delivering exceptional customer experiences and a deep understanding of social media platforms.

Key Responsibilities:

  • Monitor and report on customer conversations, ensuring a positive and engaged online presence for Lilly and our brands.
  • Collaborate with cross-functional teams to develop and maintain social media strategies and content.
  • Analyze and report on social media metrics, providing insights to inform business decisions.

Requirements:

  • 3+ years of experience in customer service or social media.
  • Strong understanding of social media platforms and their impact on audience behavior.
  • Excellent communication and problem-solving skills.


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