Store Operations Director

14 hours ago


Malappuram, Kerala, India beBeeManager Full time ₹ 5,00,000 - ₹ 7,00,000
Job Title

The Store Manager plays a pivotal role in the smooth functioning of the branch, ensuring seamless operations and customer satisfaction.

  • Opening the safe by 9:05 A.M. daily to initiate business proceedings.
  • Effectively manage inventory, stock levels, download stock reports, and ensure proper display of jewelry items.
  • Update staff attendance records in the DC Core team for accurate payroll processing.
  • Manage cash reserves and deposit excess funds to the respective branch current account timely.
Key Responsibilities
  • Maintain exceptional standards of customer service and satisfaction through prompt issue resolution and personalized interactions.
  • Train and motivate staff to deliver high-quality customer experiences, upholding brand reputation.
Sales and Marketing Initiatives
  • Drive sales growth by implementing targeted marketing campaigns and promotional activities to maximize revenue.
  • Conduct market research and data analysis to identify potential customer segments and opportunities for increasing branch revenue growth.
  • Generate leads through targeted campaigns, outreach efforts, and networking activities to increase new customer acquisitions.
Team Leadership
  • Lead and manage a team of sales associates, administrative staff, and support personnel to achieve high performance and productivity levels.
  • Provide guidance, training, and motivation to ensure staff meet or exceed performance expectations.
Financial Management
  • Manage branch expenses effectively while maximizing profitability through financial reporting and budgetary control.
  • Monitor branch finances closely to identify areas for cost reduction and process improvement.
Quality and Safety Standards
  • Implement security measures to safeguard assets, maintain a secure environment for staff and customers, and adhere to all relevant safety regulations.
  • Regularly review and update security protocols to prevent theft, loss, and minimize risks associated with workplace hazards.


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