Community Relationship Specialist

4 days ago

Anand, Gujarat, India beBeeCommunity Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled Community Builder to join our team. The ideal candidate will be responsible for fostering strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.

The role requires exceptional communication skills and a passion for delivering outstanding customer service. As a key member of the team, you will work closely with cross-functional teams to launch and optimize new features focused on user engagement, retention, and monetization.

Key Responsibilities:

  • Serve as the primary point of contact for users, managing day-to-day communication.
  • Scale daily users on the app by leveraging user-generated content creators and moderators.
  • Implement strategies for upskilling and monetization of content creators and moderators to ensure their long-term engagement and success.
  • Work closely with the product team to launch and optimize new features focused on user engagement, retention, and monetization.
  • Create and nurture micro-influencers within the platform to drive engagement and growth.
  • Stay up to date with new social media trends, insights, and best practices. Utilize this information to enhance engagement and grow the platform.
  • Manage and support different speaking communities to foster a positive and interactive environment.

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