Manager of Change Management

2 weeks ago


Gurgaon, Haryana, India Genpact Full time

Genpact is seeking a talented and motivated individual to fill the role of Manager of Change Management. This position involves developing and implementing strategies to ensure seamless transitions and minimize disruptions during process migrations. Key responsibilities will include setting up performance metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/external teams for long-term success.

Key Accountabilities
  • Develop an understanding of the E2E solution and value being proposed.
  • Contribute to the creation of the E2E Transition strategy/solution, along with the TL, by consolidating relevant inputs from cross-functional teams and validating assumptions for the proposed digital compendium.
  • Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients' stated and unstated needs.
  • Identify and communicate risks, and co-create change solutions throughout the Project period.
Requirements
  • A postgraduate or graduate degree.
  • Technical/Digital background with Project Management Professional (PMP) certification from PMI or equivalent.
  • Project management/active Transitions experience.
  • Exposure to project management tools and technologies familiarity with major ERP platforms (e.g., SAP or Oracle).
  • Relevant experience in consulting and organizational change.


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