Head of Client Engagement and Growth
3 days ago
Shobiz Experiential is committed to delivering exceptional client experiences and is now looking for a skilled Head of Client Engagement and Growth to join our team.
About the PositionThe Head of Client Engagement and Growth will be responsible for driving client acquisition and retention strategies, as well as developing and maintaining strong relationships with our clients.
This role involves identifying opportunities to expand our client base, managing project budgets, and ensuring excellent customer service and quality delivery. The ideal candidate will have 12+ years of experience in client servicing and business development within the events industry.
We require a strong understanding of the events industry and excellent communication skills to succeed in this role. A graduate or post-graduate degree is also a prerequisite.
Responsibilities- Servicing existing clients and acquiring new ones through ideation and proposal development.
- Managing operational and administrative functions to ensure efficient project delivery.
- Ensuring excellent customer service and quality delivery.
We strive to create an inclusive work environment where everyone feels valued and respected. We welcome applications from diverse candidates who share our commitment to excellence and equality.
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