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Engagement Process Specialist

2 weeks ago

Bengaluru, Karnataka, India Ernst and young LLP Full time

**About the Role**

We are looking for a highly skilled professional to join our team as an Engagement Process Specialist. In this role, you will be responsible for defining business processes, managing complex issues, and coordinating with internal and client teams.

Your Key Responsibilities:

  • Define and oversee engagement transitions plan and processes
  • Manage complex issues and coordinate with internal and client teams
  • Assign resources, manage training, and handover to BAU service delivery
  • Provide client training and point of contact for escalations, incidents, and blocks

Requirements:

  • Bachelor's or Master's degree in Commerce or Business Management
  • 2-4 years of experience working in a multi-cultural and team environment

What We Offer:

  • Continuous learning and development opportunities
  • A collaborative and inclusive work environment
  • The chance to make a meaningful impact and drive success