
Expert Education Consultant
4 days ago
About the Role
\The Boston Institute of Analytics seeks a seasoned and persuasive academic counsellor to drive admissions for its flagship CFA (Chartered Financial Analyst) training program. This position will be responsible for converting inquiries into confirmed enrollments through a structured sales process, leveraging various communication channels such as phone calls, video meetings, and face-to-face interactions.
\Responsibilities:\- \
- Counsel students via phone, video calls, and in-person meetings to provide expert guidance and support.\
- Develop and execute a strategic approach to convert incoming leads into enrolled students, adhering to the company's established sales process.\
- Maintain accurate records and reports on student interactions, enrollment progress, and conversion rates.\
- Collaborate with cross-functional teams to ensure seamless communication and coordination across all stages of the recruitment cycle.\
- Stay up-to-date with industry trends, best practices, and new developments in educational technology to continuously enhance the quality of services provided.\
- Foster strong relationships with students, colleagues, and stakeholders, promoting a culture of inclusivity, respect, and open communication.\
- Participate in regular feedback sessions, professional development workshops, and other opportunities to refine skills and expand knowledge in areas relevant to the role.\
- Contribute to the growth and success of the Boston Institute of Analytics by embracing innovation, taking calculated risks, and driving continuous improvement initiatives throughout the organization.\
- Deliver exceptional customer service, ensuring that every interaction with students is positive, informative, and supportive.\
- Engage in proactive problem-solving, critically evaluating situations and identifying effective solutions that meet the needs of students and the organization.\
- Meet or exceed performance targets, consistently demonstrating a results-driven approach and commitment to excellence in all aspects of work.\
- Support the implementation of new policies, procedures, and technologies, ensuring a smooth transition and minimal disruption to ongoing operations.\
- Maintain confidentiality and handle sensitive information with discretion, upholding the highest standards of professionalism and integrity.\
- Perform other duties and tasks as assigned by management, adapting to changing priorities and circumstances while maintaining a focus on delivering high-quality results.\
- Prioritize tasks, manage time effectively, and maintain a healthy work-life balance to ensure sustained productivity and job satisfaction.\
- Continuously seek opportunities for self-improvement, staying current with industry developments and expanding expertise in areas relevant to the role.\
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