Efficiency Manager

7 days ago

Anand, Gujarat, India beBeeOperations Full time ₹ 50,00,000 - ₹ 80,00,000

About our company:

Our mission is to capture hearts and make a real difference by resolving the root cause of business problems. We strive to understand client requirements through empathy and provide solutions with analytical minds that are scalable and sustainable.

We have made significant strides in streamlining cafeteria operations globally across multiple industries using cutting-edge technology. With a global presence, we believe in serving clients and users wholeheartedly.

On the macro, we are built on four key pillars: great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, showing in our growth trajectory.

We're looking for someone to join our team as an Operations Executive.

If you enjoy managing operations efficiently and maintaining mutually beneficial relationships with clients, this might be the role for you.

As an Operations Executive, your primary goal will be to take responsibility for managing and optimizing day-to-day operations to ensure efficiency, quality, and alignment with overall strategic goals.

In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate operational management complexities.

Roles and responsibilities:

  • Promote the utilization of our digitized platform, communicate its benefits, and assist with downloading and using the App.
  • Drive adoption by providing training and supporting those without the App to order and pay through various payment wallets.
  • Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays.
  • Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses.
  • Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients regularly.
  • Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to OSPs.
  • Inspect work areas during and after use, ensuring proper waste disposal. Maintain HSE and temperature records, reporting any variances.
  • Ensure equipment operates according to ESWP and report any downtime.
  • The candidate will be required to work six days a week.

Qualifications:

  • Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience.
  • Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity.
  • A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.
  • A graduate with a preference for holding a minimum craft course certification in Hospitality.
  • Requires a minimum of 0-1 year of relevant experience.

Benefits:

  • Opportunity to make a real difference in the lives of others
  • Chance to work with a global team
  • Competitive salary and benefits package
  • Professional development opportunities

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