Operational Risk and Digital Banking Specialist
7 days ago
In IDFC FIRST Bank, we are seeking an experienced Operational Risk Practitioner to join our team. As an Operational Risk and Digital Banking Specialist, you will play a crucial role in ensuring the bank's digital banking channels and processes operate within an effective risk framework.
About the Role
This is a challenging opportunity for someone with strong technical knowledge of risk management principles and experience in reviewing policies, procedures, and product notes from an operational risk perspective. You will be responsible for reviewing and documenting risks associated with digital banking channels, including Internet Banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking, and IT/ISG systems. Your role will also involve conducting regular risk assessments, identifying key risk indicators, and monitoring incidents to ensure timely corrective actions are taken.
Key Responsibilities
- Review policies, product notes, and standard operating procedures from an operational risk perspective
- Document and maintain the risk register for digital banking channels and products
- Conduct annual risk and control assessments as per agreed plans and track closure of open issues/actions
- Identify and monitor key risk indicators (KRIs) for digital banking channels, units' processes, IT, and ISG
- Monitor incidents reported by assigned units and ensure timely corrective/preventive actions are taken
- Strengthen the operational risk framework and ensure its implementation across digital banking channels and processes, IT, and ISG
Requirements
We are looking for someone with at least 10-14 years of experience in operational risk management, preferably in the digital banking space. Your skills should include technical knowledge of risk management principles, experience with risk assessment and monitoring, and excellent written and verbal communication skills. A Bachelor's degree in a relevant field such as IT or Finance is required, with preferred certifications like CISA, ISO27001/002, and ISO22301.
The estimated salary for this role is ₹20 lakhs per annum, commensurate with qualifications and experience. IDFC FIRST Bank offers a dynamic work environment, opportunities for growth and development, and a competitive benefits package.
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