Senior Enterprise Architect

9 hours ago

Bengaluru, Karnataka, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000
ServiceNow Architect

This is a unique and challenging opportunity to lead end-to-end architecture, design, and delivery of ServiceNow solutions focused on Strategic Portfolio Management (SPM) and IT Business Management (ITBM).

Key Responsibilities:

  • Architect and implement Demand Management, Project Portfolio Management (PPM), Agile Delivery, Resource Management, Application Portfolio Management (APM), and Technology Portfolio modules.
  • Drive enterprise capability modeling and align IT investments with business outcomes.
  • Ensure alignment with CSDM (Common Service Data Model), platform governance, and CMDB strategy.
  • Provide technical leadership and mentor junior architects and consultants.
  • Collaborate with cross-functional teams to integrate SPM solutions with other ServiceNow modules (ITSM, SecOps, HRSD, etc.).
  • Define and enforce best practices for data modeling, scripting, integrations, and performance optimization.

Must-Have Skills:

  • 12-19 years of total IT experience with 46 years in a ServiceNow Architect role.
  • Strong hands-on experience in SPM / ITBM modules: Demand, PPM, Resource, Agile Delivery.
  • In-depth experience in Application Portfolio Management (APM) and Business Capability Modeling.
  • Proven track record in architecting enterprise-scale ServiceNow implementations.
  • Excellent client-facing communication and stakeholder engagement skills.

Good to Have Skills:

  • Knowledge of CSDM, CMDB structure, and data model alignment.
  • Familiarity with ITIL and enterprise architecture frameworks (e.g., TOGAF).
  • Experience integrating ServiceNow with 3rd-party tools (Jira, Azure DevOps, etc.).
  • Knowledge of ServiceNow scripting environment (Business Rules, Client Scripts, Script Includes).
  • Exposure to ServiceNows Enterprise Architecture (EA) module, including Business Capability Mapping, Technology Portfolio, and Enterprise Planning is a plus.

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