Innovative Solutions Engineer

We are seeking a skilled engineer to join our client-facing team.

This role combines AI integration and no-code implementation, ideal for technically-minded professionals who want to transition from pure development into client-facing work while implementing cutting-edge technology using our platform.

• Founder-Level Collaboration: Work directly with one of our founders and Head of Implementation in our office
• Customer-Driven Problem Solving: Identify, analyze, and solve real-world business problems by building new software solutions that directly impact customer success
• New Technology Implementation: Drive the integration of cutting-edge AI tools and emerging technologies into customer workflows and business processes
• No-Code Solution Building: Create custom workflows, automations, and integrations using our visual development environment to solve complex business challenges
• Innovation & Experimentation: Collaborate on implementing and testing new software capabilities that push the boundaries of what's possible for our customers
• Platform Mastery & Enhancement: Become an expert in our platform while contributing insights for new features and capabilities based on real customer needs
• Technical Problem Solving: Troubleshoot implementation challenges in real-time, working with both clients and internal teams to deliver seamless solutions
• Business Process Optimization: Identify automation opportunities within client workflows and implement them using our no-code tools and AI capabilities
• Client Success Management: Manage a portfolio of clients through their entire journey from onboarding to optimization
• Rapid Prototyping: Quickly build and demonstrate proof-of-concepts using our no-code environment to validate client requirements
• Feedback Integration: Serve as the voice of the customer, providing insights to our product team about platform enhancements and new feature needs

• No-Code/Low-Code Proficiency: Experience with visual development platforms and drag-and-drop workflow builders
• Technical Foundation: Strong technical background required - ability to understand system architecture, design solutions, and build complex integrations (development experience in any programming language strongly preferred)
• CohesivAI Platform: Willingness and ability to quickly master our proprietary CohesivAI platform while applying technical understanding to build robust, scalable solutions (comprehensive training provided)
• AI Integration Understanding: Familiarity with how AI tools can be integrated into business workflows and processes
• System Integration: Experience connecting different software systems and data sources
• English Communication: Advanced proficiency in written and verbal English for client communication

You will work shoulder to shoulder with one of our founders and Head of Implementation in our Surat office. You will have the opportunity to innovate and experiment with new software capabilities that drive real results for our customers. You will also become an expert in our platform and contribute insights for new features and capabilities.

We offer a fast-paced environment where complex customer challenges drive continuous innovation and technological advancement.

• Software Development Background: Previous experience in any programming language (Python, JavaScript, .NET, etc.) - helps understand technical concepts but coding won't be primary responsibility
• AI Development Tools: Familiarity with modern AI-assisted development (Cursor IDE, ChatGPT integration, etc.)
• Enterprise Software Experience: Understanding of how large organizations use and integrate software systems
• Learning Agility: Demonstrated ability to quickly master new platforms and technologies
• Client-Facing Experience: Any previous experience in customer success, consulting, or client communication roles