Student Experience Coordinator

11 hours ago


Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,50,000
About the Role

As a key member of our team, you will support students and parents throughout their journey, ensuring a seamless experience.

We are looking for individuals who possess strong communication skills to address concerns and requests with empathy, accuracy, and efficiency.

Key Responsibilities:
  • Support students and parents through various channels (chat, email, calls) to maintain a positive experience.
  • Mentor students to ensure effective app usage and maximize learning outcomes.
  • Collaborate with cross-functional teams to resolve customer issues within stipulated timeframes.
  • Take ownership of ad hoc requirements from internal teams, ensuring swift execution.

To succeed in this role, you should have:

  • Minimum 1 year of experience in customer experience or support roles.
  • Empathetic, solution-oriented, and comfortable working in a fast-paced environment.
  • Ability to manage multiple channels and collaborate with cross-functional teams.
  • A passion for education and interest in helping students succeed.


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