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Financial Services Specialist
1 week ago
We are looking for a talented Banking Support Specialist to join our team at IGT Solutions. In this role, you will play a crucial part in delivering exceptional customer service and ensuring the smooth operation of our banking processes.
Key Responsibilities:- Handle Customer Inquiries: Respond to customer inquiries and resolve issues efficiently, providing accurate information about banking products and services.
- Process Transactions: Process transactions and maintain accurate records, adhering to banking regulations and policies.
- Develop Customer Relationships: Build strong relationships with customers to understand their financial goals and offer tailored solutions that enhance their banking experience.
- Education: Minimum Bachelor's degree or Graduation required.
- Experience: Prior experience in customer service or banking is preferred.
- Skills: Excellent communication and interpersonal skills, ability to handle customer queries and complaints effectively, basic computer skills.
- Comprehensive Training: Opportunities for career growth and advancement, comprehensive training on effective upselling techniques, and other employee benefits.
