Strategic Operations Leader

5 days ago


Gurgaon, Haryana, India Google Inc Full time

About gTech Ads

gTech Ads provides support and media services for customers worldwide. We help customers get the most out of our Ad products and guide them when needed.

We offer a range of services from enabling self-help and in-product support to setting up accounts, implementing ad campaigns, and providing media solutions. Our solutions are bespoke and customized for customers, as well as scalable for millions globally.

We partner with Sales, Product, and Engineering teams to develop better solutions, tools, and services to improve our products and enhance customer experience. As a cross-functional and global team, we ensure customers receive the best return on investment with Google.

Responsibilities

  • Define projects and partner with cross-functional teams to manage projects and run operations.
  • Support business performance by identifying drivers, growth, and efficiency levers.
  • Develop advocacy for initiatives and align support from cross-functional peers and leaders.
  • Communicate with executive leadership and lead discussions on topics.
  • Evaluate and assess service strategy, including roles, workflows, incentives, customer segments, tools, and headcount allocation.


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