Senior Solutions Engineer

1 month ago


Bengaluru, Karnataka, India Aspen Technology Full time

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner.

The Role

We are seeking a highly motivated and experienced Senior Solutions Engineer to join our team. In this role, you will be responsible for overseeing the technical aspects of Business Development for OSI's Products, technical aspects of proposals and Statements of Work, and leading discussions with customers. You will work diligently on responding to technical conformance and questionnaire responses for Requests for Information/Proposal/Quote (RFI/RFP/RFQ).

Your Impact

  • Own the technical business development aspects, including overall proposed system design, of OSI's products for real-time critical infrastructure control systems.
  • Work with Sales/Account managers for new customers and also After Market customers to increase ARRs.
  • Lead and/or participate in customer consulting engagements to facilitate sales, including workshops, scope review sessions, proposal presentations and contract negotiations.
  • Engage with existing OSI customers to identify and consult new product sales opportunities.
  • Be a trusted SME/advisor to our customers.
  • Represent OSI in a superior manner with an excellent attitude.
  • Manage assigned customers with care, concern, and diligence.
  • Be decisive and innovative when resolving customer issues.

What You'll Need

  • Bachelor's degree in Electrical Engineering, Computer Science/Engineering, or relevant technical field.
  • Bachelor's degree and minimum 5 years of technical sales support/solution consulting experience required.
  • Proficiency with communicating technical concepts and presenting to customers.
  • Strong problem solving and analytical skills, including ability to make clear observations and conclusions based on customer interviews and data.
  • Strong time / project management and organization skills.
  • Ability and flexibility to travel to domestic or international locations (25% or less).
  • Technical understanding of networking and security, operating systems, databases, virtual environments, and systems integration preferred.
  • Knowledge of OSI's product suites or similar applications preferred.
  • 5+ years of business and technical sales support experience in utility grid automation software (SCADA, EMS, DMS, OMS systems, DERMS) or experience working in utility operations or engineering support preferred.


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