
Global Security Operations Coordinator
2 days ago
Job Title: Global Security Operations Coordinator
About the Role:
We are a leading global risk management organization providing Fortune 500 organizations with tailored solutions to manage risks in challenging environments.
Job Description:
The Global Security Operations Coordinator will play a critical role in supporting the coordination of international travel security and risk mitigation projects, risk identification, and incident management. The ideal candidate will have excellent operational thinking and judgment skills, with the ability to take decisions in high-pressure situations.
We manage the travels of many Fortune 500 employees and c-executives around the world, providing them with security solutions, such as executive protection and secure transportation, to ensure safety and business continuity.
The team provides emergency support (on ground & via consulting) to our clients, when crisis hits, such as natural disasters, terrorist attacks, drastic political changes within a country that require support or evacuation of expats, pandemic challenges, and much more.
Responsibilities:
- Oversee and control travel operations and risk mitigation projects around the world.
- Communicate directly with teams, vendors, clients, and other stakeholders during emergency and routine situations.
- Understand, compile, and follow security procedures.
- Document missions and update work management software.
- Understand operational information and create proper intra-shift briefs and exchange.
- Conduct detailed written and verbal situation briefings, both internally and externally.
- Participate in frequent training sessions and exercises to ensure expertise.
- Conduct research and screen for major events around the globe affecting client interests.
- Conduct after-action debriefs to identify best practices.
Requirements:
- Client-oriented mindset.
- Excellent spoken and written English.
- Strong operational thinking and judgment.
- Ability to take decisions in high-pressure situations.
- Clear, effective communication and decision making under fast-paced conditions.
- Flexibility to work in rotational shifts.
- Ability to prioritize, multitask, work independently, and complete projects in a time-sensitive and demanding work environment.
- High degree of discretion and confidentiality.
- Team-player with a high level of independence.
- Good knowledge of Microsoft (Word, Excel, Outlook, PPT) as well as quick learner when it comes to client/work management platforms and monitoring tools.
- Experience in conducting research and writing. Aptitude to learn.
- Awareness of global events in the security and geopolitical field.
- Cultural sensitivity.
- Experience in the field is an asset but not mandatory.
- A master's degree is an asset but not mandatory.
Work Schedule:
- The schedule is rotating with 2 weekly offs a week, shifts include morning, afternoon, and night shifts.
- As we operate 24/7, candidates must be able to work weekends and holidays as well.
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