Client Relationship Manager
5 days ago
Grip Invest is a leading financial services provider, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Client Relationship Manager to join our team.
About the RoleThis is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our company. As a Client Relationship Manager, you will be responsible for providing world-class customer service to both internal and external clients, striving to exceed client expectations.
You will solve customer problems through email and phone interactions, take ownership of customer issues, and follow them through to resolution within the defined Service Level Agreement (SLA). Your goal will be to drive higher Net Promoter Scores (NPS) through quality and timely resolution of customer issues.
Additionally, you will coordinate across different departments and follow up with them to ensure timely resolution of user service requests. You will maintain an orderly workflow according to priorities and handle a high volume of requests in a fast-paced environment.
You will also enable the sales team to manage and nurture relationships with existing and potential investors, resolve all customer queries, and follow established procedures as appropriate. You will highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands, to meet their needs and ensure quality service is given at all times.
Furthermore, you will grow and nurture customer relationships on every interaction that results in measurable customer value.
RequirementsTo be successful in this role, you will need:
- Bachelor's degree in communications or a related field
- 1-3 years' work experience in customer service, preferably in the wealth segment and product offerings
- Strong written and verbal communication skills, ability to communicate with retail customers
- Strong phone presence
- Prior experience in financial services industry is preferred
- Ability to be a team player
We offer a competitive compensation package and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
-
Client Relationship Manager
6 days ago
Gurgaon, Haryana, India TalentXO Full timeTalentXO is a dynamic and innovative company that is looking for a talented Client Relationship Manager to join our team. As a Client Relationship Manager, you will play a critical role in building and maintaining strong relationships with our clients.The ideal candidate will have excellent communication skills, a proven track record of success in client...
-
Client Relationship Manager
4 days ago
Gurgaon, Haryana, India American Express Full timeAt American Express, we're dedicated to helping our clients achieve their goals. As a Client Servicing Manager, you'll play a critical role in building strong relationships with our clients and providing them with exceptional service.Key ResponsibilitiesManage inbound client inquiries and provide timely resolutions to ensure high levels of...
-
Client Relationship Manager
4 days ago
Gurgaon, Haryana, India Sova Health Full timeWe're looking for a talented Inside Sales Specialist to join our team at Sova Health. As a member of our dynamic team, you'll play a crucial role in driving sales, managing data, and ensuring a seamless customer experience.**The Role:Sales Performance: Drive sales revenue by engaging with potential clients, generating leads, and closing deals.Client...
-
Key Client Relationship Manager
2 days ago
Gurgaon, Haryana, India Maccaron Full timeJob OverviewMaccaron is a leading ecommerce company dedicated to providing high-quality products to our customers. We are seeking a skilled and ambitious Key Client Relationship Manager to join our team. As a Key Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our key clients, identifying new...
-
Client Relationship Manager
2 days ago
Gurgaon, Haryana, India SKJ Landbase Full timeKey ResponsibilitiesThe Sales Specialist will be responsible for:Managing client relationships and expectationsConducting sales activities and negotiationsDelivering property consultations and providing market insightsCollaborating with team members to achieve sales goalsRequirementsStrong communication and customer service skillsProven experience in sales...
-
Client Relationship Manager
3 days ago
Gurgaon, Haryana, India OYO Full timeAbout the RoleThis is an exciting opportunity for a seasoned professional to join OYO's team and drive operational excellence in the German market. The successful candidate will be responsible for building long-term relationships with German-speaking clients, identifying process gaps, and collaborating with teams to streamline workflows.
-
Client Relationship Executive
3 weeks ago
Gurgaon, Haryana, India 91 AT WORK Full timeBuild and maintain strong long-lasting client relationships by understanding their needs goals and challenges Act as the primary point of contact for clients providing excellent service and ensuring client satisfaction Collaborate with internal teams to develop and execute branding and social media campaigns that align with client objectives Monitor and...
-
Client Relationship Specialist
3 days ago
Gurgaon, Haryana, India Talent Worx Full timeTalent Worx is on the lookout for an experienced Client Relationship Specialist to join our team. As a key member of our business development team, you will be responsible for managing and maintaining strong relationships with our existing clients and identifying new business opportunities.You will work closely with clients to understand their needs, address...
-
Client Relationship Coordinator
4 days ago
Gurgaon, Haryana, India Colt Technology Services Full timeClients are at the heart of everything we do at Colt Technology Services. We are seeking an experienced Kundenbeziehungsmanager to join our team and provide exceptional customer experiences. As a key member of our operations department, you will play a critical role in building and maintaining strong relationships with our clients.The ideal candidate will...
-
Senior Client Relationship Manager
5 days ago
Gurgaon, Haryana, India Genpact Full timeJob Summary: Serve as a trusted advisor to senior executives at Fortune 500 companies, driving strategic partnerships and growth opportunities.Develop and execute customized business plans to expand relationships in new and existing buy centers, leveraging expertise in digital operations, data analytics, and AI.Lead cross-functional teams to deliver...
-
Premier Client Relationship Manager
24 hours ago
Gurgaon, Haryana, India Findoc Full timeJob Requirements">">Experience: Minimum 8 years of experience in wealth management, financial product distribution, or stock market sales, with a focus on UHNWIs and HNWIs.">Educational Background: Bachelor's degree in Finance, Economics, Business Administration, or a related field.">Skills & Competencies: Strong sales and business development skills, with a...
-
Mazars - Analyst - Rewards Segment
3 weeks ago
Gurgaon, Haryana, India Manager Full timeReward Analyst About Forvis Mazars:Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.Forvis Mazars cares about...
-
Mazars - Analyst - Rewards Segment
3 weeks ago
Gurgaon, Haryana, India Manager Full timeReward Analyst About Forvis Mazars:Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.Forvis Mazars cares about...
-
Client Relationship Strategist
1 hour ago
Gurgaon, Haryana, India Kotak Mahindra Bank Full timeAbout the Role">">We are seeking an experienced Senior Relationship Manager to join our team at Kotak Mahindra Bank. In this role, you will be responsible for creating and implementing business strategies to drive NR liability growth.">Key Responsibilities">">">Develop and execute effective sales plans to meet monthly acquisition targets.">Initiate credit...
-
Strategic Client Relationship Professional
3 days ago
Gurgaon, Haryana, India Talent Worx Full timeTalent Worx is a leading financial services company seeking a dedicated and effective Strategic Client Relationship Professional to join their team. As a key member of the organization, you will be responsible for managing and nurturing long-term relationships with our clients.You will work closely with clients to understand their needs, address inquiries,...
-
Client Relationship Manager
4 days ago
Gurgaon, Haryana, India American Express Global Business Travel Full timeAbout American Express Global Business TravelWe are a world-leading B2B travel platform, dedicated to simplifying business travel and helping companies achieve their travel-related goals efficiently. Our team is passionate about delivering exceptional customer experiences and providing unparalleled choice, value, and experiences.Role ResponsibilitiesThe...
-
Client Relationship Specialist
4 days ago
Gurgaon, Haryana, India ContentNinja Full timeJob DescriptionThe Account Executive role is a sales role, but it's so much more than that. You will be in the driver's seat, driving strategies and vision systematically, stoically, and unwearyingly. Clarity of thought 24x7 is key.About UsWe are ContentNinja, a fast-growing agency with clients across the globe. Our goal is to deliver maximum business value...
-
Client Relationship Specialist
2 days ago
Gurgaon, Haryana, India Keller Williams Delhi NCR Full timeDelivering Exceptional Client ServiceAs a Sales Associate at Keller Williams Delhi NCR, you will be responsible for delivering exceptional client service by building strong relationships with clients, understanding their needs, and providing tailored solutions. This role involves working closely with clients to negotiate contracts and close deals, while also...
-
Client Relationship Manager
4 days ago
Gurgaon, Haryana, India NIIT Full timeAbout Us">Niit is a leading provider of corporate learning solutions, helping organizations achieve their business objectives through effective talent development.">Job Description:">Client Services Executive coordinates training programs, events, and workshops, ensuring seamless logistical support.This role requires strong communication, organizational, and...
-
Client Relationship Expert
4 days ago
Gurgaon, Haryana, India Dentsu Creative Full timeJob DescriptionWe are seeking a Senior Executive – Account Management to join our team at Dentsu International India. In this role, you will be responsible for owning client relationships, contributing strategic value beyond day-to-day operations, and acquiring and developing long-term relationships with key strategic clients at the senior management...