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Support Operations Specialist

7 days ago

Kolkata, West Bengal, India Rently Full time
About the Role

We're seeking an exceptional customer service professional to provide support to Rently users. The ideal candidate will be comfortable handling voice support requests, possess excellent verbal communication skills, and have international voice experience. This opportunity offers growth potential within a US-based company with a strong focus on product development.

Daily Responsibilities
  • Respond to customer support requests via voice mediums in a timely and effective manner.
  • Maintain high standards of customer experience by delivering exceptional service.
  • Elevate complex issues to internal channels for prompt resolution.
Work Schedule
  • Operate within US hours.
  • Be prepared to work night shifts and weekends based on the assigned schedule.