Cloud Integration Manager

4 days ago


Bengaluru, Karnataka, India DBSync Full time

Job Description:

As an Implementation Lead, you will be responsible for driving the implementation strategy for DBSync, partnering across the organization for optimal experience for our customers.

You will lead the implementation team of implementation managers & consultants and be accountable for customer satisfaction during and post-implementation.

You will ensure excellent usage of the product capabilities before handing over to the Support team and review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.

Key Responsibilities:

  • Manage, Coach and mentor Implementation team.
  • Accountable for customer satisfaction during and post-implementation.
  • Ensure excellent usage of the product capabilities before handing over to the Support team.
  • Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.

What You'll Need:

  • Experience in customizing Salesforce or Microsoft Dynamics.
  • Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more.
  • 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.
  • Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.
  • Team Management experience.
  • Excellent oral & written communication skills.

Work Environment:

We offer a fun and collaborative environment where you can grow your career and develop your skills.

Location: Bangalore (Remote)

Shift Timings: U.S. Shift (06:30 PM IST to 03:30 AM IST)

Salary: ₹1,200,000 - ₹1,800,000 per annum



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