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Enterprise Relationship Strategist

1 week ago

Delhi, Delhi, India Restroworks Full time

At Restroworks, we're committed to empowering global restaurants with our cutting-edge technology platform. Our cloud-based solution streamlines Front-of-House, Back-of-House, Integrations, Analytics, and CRM operations, enabling renowned restaurant chains like Taco Bell, Subway, Carl's Jr, and Sbarro Pizza to thrive.

We're certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. As a Great Place to Work-Certified organization, we prioritize creating a positive work environment for our employees. We're on a mission to help restaurants around the world achieve prosperity.

About the Role

We're seeking an Enterprise Relationship Strategist to develop strong, trusting relationships with key clients. You'll acquire a deep understanding of their requirements and continuously propose solutions that meet their objectives. Your role will be to serve as a link between key customers and internal teams, ensuring seamless communication and collaboration.

Key Responsibilities
  • Develop and maintain solid relationships with major clients to drive long-term success.
  • Collaborate with Implementation teams to ensure sales expectations are met in delivery.
  • Act as a key customer advocate, developing and maintaining strong relationships with customers to achieve best-in-class customer success.
  • Coordinate with clients and decision-makers to ensure timely contract and subscription renewals.
  • Conduct strategic planning to improve client results, educate prospects and clients about Restroworks's products and services through presentations and product demonstrations.
  • Negotiate contracts with clients and establish timelines for performance.
  • Collaborate with the sales team to maximize profit through up-selling or cross-selling opportunities.
  • Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and use in future case studies or company training.

Are you a relationship-building expert with a passion for driving business growth? If so, join us at Restroworks and be part of our mission to empower global restaurants to thrive.