Career Opportunity: Build and Maintain Network Infrastructure

2 days ago

Alleppey, Kerala, India beBeeNetwork Full time ₹ 8,00,000 - ₹ 12,00,000

Network Infrastructure Specialist

About the Role:

Team1 Consulting is a leading organization specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth.

Position: Network Engineer L1 at NOC

Key Responsibilities:

  • Monitor and report alerts from network devices
  • Work on raised and assigned tickets/alerts from the ITSM tool:
    • Identify the fault
    • Assign severity
    • Follow troubleshooting procedures
    • Ensure timely closure of alerts/tickets
  • Handle fault management with service providers for network-related issues:
    • Initiate trouble tickets
    • Follow up until resolution
    • Escalate if required
  • Coordinate with L2 engineers for issue resolution and change management
  • Perform network-related changes on network devices as per role and accessibility defined in SOP
  • Prepare and maintain network-related reports such as:
    • Branch down call report
    • Bandwidth utilization report
  • Monitor and manage the Bank's network infrastructure (devices, links, etc.)
  • Provide escalation support for L1 (Zonal Engineers); escalate issues to L2/L3 engineers if not resolved
  • Receive calls from branches, raise tickets (if not already available in the system), and share the ticket number
  • Add new network devices into the network and ensure they are recorded in the asset management system
  • Follow up with engineers at Zonal Offices/Field teams to restore network uptime (links and devices)
  • Follow up for RMA replacements

Requirements:

The ideal candidate should have:

  • Valid CCNA / JNCIA / CCNP Routing and Switching / Security certification
  • OEM valid intermediate-level SD-WAN certification
  • Postgraduate / Graduate / Diploma qualification
  • 3+ years of experience in handling network operations

We offer:

A challenging and rewarding role in a fast-paced environment

Opportunities for career growth and professional development

Competitive compensation package

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