Network Infrastructure Specialist

3 days ago

Gurgaon, Haryana, India Colt Technology Services Full time

Colt Technology Services provides cutting-edge network, voice and data centre solutions to thousands of businesses worldwide. Our expert team allows clients to focus on their core objectives rather than infrastructure management.

Lead Engineer, Premium Network Services (IP)

Job ID: 34953

Job Level: PT1 Core

Job Location: Gurugram/ Bengaluru

Function: Chief Operations Office

Employment Type: Permanent

Working Pattern: Hybrid

About this role:

The primary objective of this position is to collaborate with a skilled team of customer-supporting engineers in resolving customer issues and problems related to Colt's IP and SDN products and services. This involves end-to-end responsibility for tasks assigned to other teams and network partners.

You will:

  • Proactively monitor, troubleshoot, diagnose and resolve faults across pan-European MPLS Infrastructure and range of IP services according to product SLAs, up to 2nd Level Support.
  • Proactively monitor, troubleshoot, diagnose and resolve faults across pan-European SDWAN Infrastructure and range of services according to product SLAs, up to 2nd Level Support.
  • Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous.
  • Participate in a 24/7 shift pattern.
  • Have full knowledge of customers' bespoke networks and services.

Join us and you will be part of a dynamic community of experts who will grow and learn alongside you in your career.

Your responsibilities:
  • Proactively monitor, troubleshoot, diagnose and resolve faults across pan-European MPLS Infrastructure and range of IP services according to product SLAs, up to 2nd Level Support.
  • Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous.
  • Participate in a 24/7 shift pattern.
  • Have full knowledge of customers' bespoke networks and services.
  • Provide a professional interface to customers, acting as Single Point of Contact for all their issues.
  • Build and maintain working relationships with key interconnect partners and vendors.
  • Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.
  • Maintain a clear and accurate record of events throughout a fault duration using Colt's Remedy based Fault Management System and provide regular updates as and when required.
  • Resolve or escalate faults as appropriate, according to product SLAs.
  • Generate technical reports for customer RFO/RCA requests.
  • Technically manage software upgrades in co-ordination with vendor and Colt teams involved.
What we're looking for:

Requirements

Must haves:

  • Direct experience in Layer 3 Services and Technologies, including but not limited to the following:
  • Excellent understanding of IP Fundamentals and various Protocols, including OSPF, ISIS, EIGRP, RIP and BGP.
  • Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and Multicast VPN solutions across a pan-European network.
  • Multicast Knowledge desirable.
  • Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks.
  • Excellent knowledge of LAN (Ethernet) based products.
  • Experience in working with global providers, NOC and Field operators for technical issues.
  • A logical approach to fault finding and troubleshooting.
  • Ability to control and co-ordinate complex technical situations in a calm and professional manner.
  • Excellent customer facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology.
  • Customer focused and able to communicate effectively skills with all required parties including internal/external network partners and customers.
  • Must be able to speak & write fluent in English, second European language would be advantageous.

Might haves:

  • Formal IT qualification: CCNP, CCSP, CCNA, etc.
  • Exposure to vendor specific Transmission training and technologies.
  • Experience with ITIL.
  • Telecoms / Computer science degree or equivalent.
EducationA bachelor's or master's degree in Business, IT, Computer Science, Telecommunications or a relevant field

We offer competitive remuneration package approximately around $80,000 - $110,000 per year depending on qualifications and location.

Benefits include flexible working hours, option to work from home, comprehensive induction program, opportunities for further development and educational opportunities.

At Colt, you become part of our global network where diverse perspectives are valued, and ambitious individuals come together to create innovative solutions.

  • Network Infrastructure Specialist

    4 days ago

    Gurgaon, Haryana, India Smart Levo Innovation Full time

    Job OverviewWe are seeking a skilled Network Infrastructure Specialist to join our team at Smart Levo Innovation.The ideal candidate will have a strong background in network engineering and be able to design, implement, and manage complex networks to ensure maximum uptime for users.

  • Network Infrastructure Specialist

    1 month ago

    Gurgaon, Haryana, India GLG Full time

    We are seeking a skilled Network Infrastructure Specialist to join our Global Network Engineering Team at GLG. In this role, you will be responsible for designing, building, and operating our network infrastructure to ensure high availability, reliability, and performance.Key Responsibilities:Design and implement wired and wireless network...

  • Network Infrastructure Specialist

    1 month ago

    Gurgaon, Haryana, India BT Group Full time

    What you'll be doingAs a Network Infrastructure Specialist at BT Group, you will be responsible for the design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components. This includes supporting the implementation of enhanced network technology that aligns to customers' strategic direction for enterprise...

  • Network Infrastructure Specialist

    3 weeks ago

    Gurgaon, Haryana, India Smart Levo Innovation Full time

    Job Brief:At Smart Levo Innovation, we are seeking a highly skilled Network Infrastructure Specialist to design, implement, and manage our local and wide area networks. The ideal candidate will possess a deep understanding of IP networking, computer hardware and software, and be able to configure and maintain network systems.Responsibilities:Able to handle...

  • Network Infrastructure Specialist

    4 weeks ago

    Gurgaon, Haryana, India Smart Levo Innovation Full time

    Job Brief:At Smart Levo Innovation, we are seeking a skilled Network Infrastructure Specialist to join our team. The successful candidate will be responsible for designing, implementing, and managing our local and wide area networks to ensure maximum uptime for our users.Responsibilities:• Handle call flow and communicate effectively with customers.•...

  • Juniper Network Infrastructure Specialist

    4 weeks ago

    Gurgaon, Haryana, India Uvation Full time

    Job Title: Juniper Network Infrastructure SpecialistJob Summary: We are seeking a highly skilled Juniper Network Infrastructure Specialist to join our team at Uvation. The ideal candidate will have a strong background in network administration, configuration, and troubleshooting, with a focus on Juniper networks.Key Responsibilities:Design, install,...

  • Senior Network Infrastructure Specialist

    4 weeks ago

    Gurgaon, Haryana, India Orange Business Services Full time

    About the RoleAs a Senior Network Infrastructure Specialist at Orange Business Services, you will play a key role in driving team members to deliver outstanding customer experience through on-time, right-first-time implementation of customer Requests For Change (RFCs). You will be accountable for reviewing Labour of Effort (LOE) for new customers, driving...

  • Network Infrastructure Specialist

    3 days ago

    Gurgaon, Haryana, India Orange Business Full time

    About Orange BusinessAs a leading global provider of network and cloud services, Orange Business enables its customers to communicate and collaborate more effectively. Our expertise in the latest technologies allows us to deliver innovative solutions that meet the evolving needs of businesses worldwide.SalaryWe offer a competitive salary range of $120,000 -...

  • Network Infrastructure Specialist

    2 weeks ago

    Gurgaon, Haryana, India Getronics Full time

    Job OverviewWe are seeking an experienced Network Infrastructure Specialist to join our team at Getronics. As a key member of our Managed Network & Security Team, you will be responsible for the design, implementation, and ongoing management of network infrastructure solutions for our customers.About the RoleThe ideal candidate will have a strong background...

  • Network Infrastructure Specialist

    2 weeks ago

    Gurgaon, Haryana, India Fareportal Full time

    Role OverviewThe Network Manager will be responsible for designing, implementing, and managing Fareportal’s network infrastructure, ensuring high availability and scalability.This role requires a strong understanding of modern networking technologies, including software-defined networking, cloud infrastructure, and data center operations.The ideal...

  • Network Infrastructure Specialist

    7 days ago

    Gurgaon, Haryana, India Mathisys Full time

    About Mathisys AdvisorsWe are a global quant firm specializing in high-frequency trading strategies for various asset classes in global markets. Our expertise in infrastructure and market dynamics sets us apart.Our team is seeking a talented Cybersecurity and Networking Expert to join our ranks. As a key member of our infrastructure team, you will play a...

  • Senior Network Infrastructure Specialist

    1 week ago

    Gurgaon, Haryana, India Smart Levo Innovation Full time

    Company Overview:At Smart Levo Innovation, we are committed to delivering cutting-edge network solutions that empower our clients to thrive in the digital age. Our team of experts works tirelessly to design, implement, and manage robust networks that ensure maximum uptime and reliability. Job Summary:We are seeking a highly skilled Senior Network...

  • Network Specialist

    3 weeks ago

    Gurgaon, Haryana, India 5100 Kyndryl Solutions Private Limited Full time

    About the RoleKyndryl is a leading technology solutions company that designs, builds, and manages mission-critical systems. As a Network Specialist, you will oversee the delivery of major projects within scope, schedule, and budget. You will be responsible for constructing detailed project plans, analyzing and mitigating risks, and ensuring the team has the...

  • Senior Network Infrastructure Specialist

    1 week ago

    Gurgaon, Haryana, India Smart Levo Innovation Full time

    Job DescriptionWe are seeking an experienced Senior Network Infrastructure Specialist to join our team at Smart Levo Innovation. As a key member of our technical staff, you will be responsible for designing, implementing, and managing the local and wide area networks of our organization to ensure maximum uptime for users.The ideal candidate will have a...

  • Network Infrastructure Specialist

    1 month ago

    Gurgaon, Haryana, India NCR Corporation Full time

    About NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.We have been the global leader in consumer transaction technologies for nearly 140 years,...

  • Network Infrastructure Specialist

    4 weeks ago

    Gurgaon, Haryana, India BT Group Full time

    What you'll be doingAs a key member of our Network Engineering team at BT Group, you'll support the delivery of routine daily activities and be accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.You'll assist the implementation of enhanced network technology that aligns to...

  • Network Infrastructure Specialist

    1 month ago

    Gurgaon, Haryana, India Egon Zehnder Full time

    About Egon ZehnderEgon Zehnder is a leading leadership advisory firm with a global presence, trusted by many of the world's most respected organizations. With over 560 consultants and 63 offices in 36 countries, we bring together vast industry expertise and diverse insight to form the world's preeminent leadership advisory firm.Our Digital-IT TeamOur...

  • Senior Network Infrastructure Specialist

    4 weeks ago

    Gurgaon, Haryana, India Arjun Global Full time

    Job SummaryArjun Global is seeking a highly skilled Lead Network Infrastructure Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring seamless connectivity and optimal performance.About the RoleThe Lead Network Infrastructure Engineer will be responsible...

  • Network Infrastructure Specialist

    4 weeks ago

    Gurgaon, Haryana, India T&N Business Services Pvt. Ltd Full time

    Job Title: Network Operations Center EngineerJob Summary: We are seeking a skilled Network Operations Center Engineer to join our team at T&N Business Services Pvt. Ltd. The successful candidate will be responsible for the installation, configuration, and maintenance of network infrastructure, including servers, workstations, and network devices.Key...

  • Network Infrastructure Specialist

    1 month ago

    Gurgaon, Haryana, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Network Engineer L1 to join our team at Snaphunt. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our network infrastructure.Key ResponsibilitiesMonitor and analyze network performance to identify areas for improvementTroubleshoot network issues and implement...