Senior Network Architect

4 weeks ago


Chennai, Tamil Nadu, India Fulcrum Digital Full time

Fulcrum Digital is a digital transformation and technology services company that accelerates digital growth for its clients. We are seeking a highly motivated Network Engineer to execute a strategic vision for delivering customized Operational Support Services to our customers and constituents.

This onsite position supports diverse networking technologies across a fast-paced and constantly evolving organization. The role demands the highest level of service delivery, providing a critical function on our team and interacting with and supporting senior network engineers.

The ideal candidate will have 5+ years of core networking skills performing routing and switching, advanced understanding of load balancing technologies, and ability to provide tier 3 support for networking technologies, including DHCP/DNS and firewalls.

The Network Engineer will work with network architects to design and implement functional company networks, provide feedback to enhance existing architecture, ensuring scalability and high reliability of the network, and manage and mentor junior Network Engineering staff.

The Network Engineer will also act as an escalation point for resolving incidents, service requests, and changes, diagnose and resolve network-related performance issues, log all customer interactions, and document resolutions.

The Network Engineer will contribute to documented process improvements for operational efficiency, coordinate support activities with multiple user departments, internal teams, and third-party vendors, and build and maintain positive, constructive relationships with the client community.

The Network Engineer will also oversee various network projects within the client base, engage with clients at all levels, supporting all aspects of infrastructure technology in their environment, and participate in after-hours maintenance windows and an on-call rotation schedule.

The ideal candidate will stay current with the latest trends in technology and manage their integration into the network.



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