Visionary Experience Architect

2 weeks ago


Mumbai, Maharashtra, India HumanX Full time

About HumanX

HumanX is a cutting-edge organization that pioneers innovative digital experiences. We are on the lookout for a skilled Digital Experience Strategist to spearhead our efforts in crafting exceptional customer experiences.

Job Summary:

We are seeking a seasoned Digital Experience Strategist with a proven track record of delivering impactful CX solutions. As a key member of our team, you will be responsible for shaping the blueprint for benchmark experiences across various categories.

About the Role:

In this role, you will bridge the gap between human understanding and business transformation by weaving rich customer insights into strategic solutions that elevate everyday experiences. You will decode human behavior patterns and pain points, translating them into thoughtful interventions that drive measurable lift in KPIs.

You will collaborate with stakeholders in Business, Product, Design & Technology leaders to shape the Digital Experience Blueprint. This includes conducting research, drawing insights, and proposing actionable ideas and interventions for the CX Design team.

Key Responsibilities:



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