Compassionate Care Specialist

Transforming Lives with Compassionate Care

We are seeking a dedicated and compassionate Mental Health Specialist to join our team. As a key member of our organization, you will play a vital role in providing inclusive, accessible, and personalized resources to individuals in need.

At our organization, we are committed to transforming the way people experience support, safety, and well-being. Our mobile app empowers individuals to recognize, prevent, and overcome challenges like abuse, mental health struggles, and relationship issues.

As a Mental Health Specialist, you will be responsible for assisting clients with application user cases related to abuse, mental health, and trauma on voice and non-voice platforms. Your comprehensive assessments will help identify individual needs, including evaluating symptoms, identifying risk factors, and formulating customized plans.

You will also provide immediate support and intervention for individuals experiencing distress, assessing their safety, facilitating de-escalation, and coordinating appropriate referrals for further care if necessary.

1. To assist Application user cases relating to abuse, mental Health and trauma on voice and non-voice (call and chats) on our Platforms
2. Conduct User Assessments: Perform comprehensive assessments of individuals' needs, including evaluating symptoms, identifying risk factors, and formulating customised plans.
3. Crisis Intervention: Provide immediate support and intervention for individuals experiencing distress, including assessing for safety, facilitating de-escalation, and coordinating appropriate referrals for further care if necessary.
4. Education: Educate clients and their families about rights violation, mental health conditions, treatment options, coping strategies, and community resources available to support their well-being.
5. Collaborate with Multidisciplinary Team: Work closely with other Team members to ensure comprehensive and coordinated care for clients. Including but not limiting to creating content
6. Maintain Documentation: Keep accurate and up-to-date records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations.
7. Continuous Professional Development: Stay informed about current developments in the field, participate in ongoing training and professional development activities, and pursue opportunities for growth as appropriate.
8. Promote Awareness: Engage in outreach efforts to raise awareness about Abuse, Trauma, Mental health to reduce stigma, and advocate for the importance of holistic wellness.
9. Engage with clients professionally while actively listening to their concerns.
10. Manage queries and provide support to users in situations of distress

• Master's Degree in Psychology or Counselling
• Preferred candidates specialized in counselling psychology.
• Flexible to work in rotational shifts.
• Maintain typing speed of 30-35 words per minute with 90% accuracy.
• Demonstrated ability to empathize with individuals who have experienced abuse or injustice, and to provide compassionate support and understanding.
• Deep understanding of the importance of mental health and well-being, and a commitment to promoting mental health awareness and support.
• Collaborative team player.
• Structured and conceptual approach to work.
• Excellent communication skills, both written and verbal. Knowledge of Kannada and/or other regional languages is an added advantage.
• Strong organizational skills and attention to detail.
• We prioritize values such as kindness and empathy

• Dynamic and Innovative Environment
• Competitive Salary and Benefits
• Growth and Professional Development
• Make a Positive Impact on Society

Send your resume to contact@idare.co.in