Digital Transformation Leader

1 week ago

Pune, Maharashtra, India beBeeDigitalTransformation Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

Job Title: Digital Transformation Lead

Job Description:

As a Digital Transformation Lead, you will play a key role in leading large-scale digital transformation initiatives for our clients. You will be responsible for planning and executing projects that drive business growth, improve operational efficiency, and enhance customer experience.

Key Responsibilities:

  • Lead multiple transitions of clients' processes independently
  • Thorough project planning and reporting to clients and internal stakeholders
  • Identify areas for efficiency improvement and implement changes
  • Build close rapport with key internal stakeholders and clients
  • Manage project escalations and conflicts effectively

Required Skills and Qualifications:

  • Excellent project management skills applied to complex projects and geographies
  • Strong organizational, presentation, interpersonal, and consultative skills
  • Deep understanding of BPO business aspects, including QA, MIS, SLA, and baselining
  • PMP or other project management certification is a plus

Benefits:

  • Opportunity to work on diverse projects and client engagements
  • Collaborative and dynamic work environment
  • Professional growth and development opportunities

Others:

  • Ability to take on additional responsibilities and contribute to the success of the team
  • Compliance and continuous improvement to best practices

Keywords: DigitalTransformation, ProjectManagement, Leadership, Collaboration, Innovation

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