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Financial Transaction Specialist

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Job Description

The Invoice Processor plays a pivotal role in Supply Chain Operations, ensuring timely and accurate processing of third-party invoices for assigned products and services.

This involves adhering to internal expense policies, resolving exceptions, and collaborating with internal and external stakeholders to maintain efficient invoice processing workflows.

Key Responsibilities include:

  • Process invoices through the enterprise Procure-to-Pay system, ensuring compliance with internal expense policies.
  • Perform quality control checks to ensure accurate and timely invoice processing within designated Service Level Agreements (SLAs).
  • Evaluate invoices for policy adherence and sufficient documentation, rejecting non-compliant invoices and escalating as needed for approvals or additional documentation.
  • Test system enhancements, automation initiatives, and resolutions to minimize production disruptions.
  • Implement and maintain control processes to identify and mitigate risks within invoice processing.
  • Participate in business continuity planning and implementation for the team.
  • Collaborate with internal and external team members, leads, and managers to provide updates, gather feedback, and resolve issues.
  • Monitor and execute daily, weekly, and monthly activities for assigned accounts.
  • Proactively identify and resolve balance sheet account exceptions, collaborating with team members and partners to implement process improvements and prevent future occurrences.
Required Skills and Qualifications

Education: Bachelor's degree or equivalent.

Experience: 2 years of experience in a relevant field, with experience in invoice processing, accounts payable, and/or accounts receivable. Experience working in cross-cultural global teams is a plus.

Skills:

  • Excellent written and verbal communication skills in English.
  • Strong organizational, time management, and documentation skills.
  • Proven problem-solving abilities, with the capacity to analyze complex issues and develop effective solutions.
  • Excellent interpersonal and stakeholder management skills.
  • Able to quickly learn and apply technical and business knowledge.
  • Strong sense of urgency and ownership, with a results-oriented approach.
  • Collaborative team player with a willingness to learn and share knowledge.
  • Analytical and detail-oriented, with a focus on accuracy.
  • Customer-centric approach to service delivery.
  • Reliable and adaptable, able to work effectively under pressure and meet tight deadlines.
Benefits

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.