
Cloud Taxation Specialist
3 days ago
Our organization seeks a skilled professional with expertise in taxation and technical troubleshooting. This position requires both domain knowledge and problem-solving abilities to ensure accurate tax calculations and system operations.
Key Responsibilities:
- Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions
- Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments
- Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems)
- Ensure accuracy of tax rates, exemptions, and tax determinations
- Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex
- Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes
- Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy
- Receive, analyze, and prioritize related support tickets
- Provide timely solutions to users
- Document resolution steps and knowledge base articles
- Support system upgrades and patches
- Monitor system performances and recommend improvements
Technical Operations:
- Perform SQL & Data Analysis by querying ERP and Vertex databases for tax calculations, transaction history, and reconciliation
- Troubleshoot ERP-Vertex integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings
- Maintain API Data Feeds including Vertex API calls, REST/SOAP integrations, and data flow between Vertex and ERP systems
- Implement Performance Optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads
- Support FBDI & ADFdi usage for importing and updating tax rates, transactions, and exemption certificates in Oracle Fusion
Compliance & Reporting:
- Support Tax Reporting for Compliance (Sales & Use Tax, VAT/GST Returns, Withholding Tax Reports, 1099/1042 forms, etc.)
- Assist in SOX Audits, ensuring controls, documentation, and approvals are in place for tax processes
- Reconcile tax liabilities in Vertex vs. ERP tax subledger vs. GL postings
- Prepare and validate audit-ready tax reports for external and internal audits
- Ensure compliance with Vertex Tax Engine updates (new tax rates, regulatory changes, etc.)
Operational Support:
- Utilize Vertex Support Website for issue resolution
- Create and manage support tickets
- Access Vertex Knowledge Base, Release Notes, and Patches
- Follow up on issue resolutions and track service requests
- Test tax rate updates and system upgrades
- Coordinate regression testing for ERP and Vertex quarterly updates
- Assist accounting, tax, and finance teams with Vertex-related issues
- Document troubleshooting steps and best practices for tax processing
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