Content Creator

1 day ago

Hyderabad, Telangana, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 25,00,000
Technical Content Specialist

As a technical content specialist, you will be responsible for creating high-quality, accurate, and easy-to-use technical content for advanced software products. This role involves designing, developing, delivering, and maintaining customer-facing user content that meets the highest standards of quality and consistency.

  • Key Responsibilities:

    • Design and develop comprehensive concepts, examples, tasks, reference information, and in-product guidance for customers.
    • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.
    • Analyze specifications and product descriptions and recommend the best documentation approach.
    • Learn the customer experience through hands-on usage of our cloud networking products.
    • Follow established style and process guidelines to provide consistency and completeness.

  • Requirements:

    • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content.
    • 5+ years of experience producing technical content.
    • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
    • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
    • Ability to research complex technical concepts independently and collaboratively.
    • Familiarity with XML authoring, content management, and courseware development tools.

Preferred Qualifications:

  • Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.
  • Hands-on experience with networking technologies such as cloud networking, routing, switching, data centers, or network security.
  • Familiarity with DITA/XML authoring principles and content management concepts.
  • Familiarity with Markdown and MS PowerPoint for authoring content.

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