Site Reliability Expert
1 month ago
Job Summary
At Arting Digital, we are seeking a skilled Site Reliability Expert to join our team. As a key member of our operations team, you will be responsible for ensuring the reliability and performance of our cloud-based systems.
Key Responsibilities
• Actively monitor systems, applications, and infrastructure across cloud environments (GCP & Azure)
• Ensure that service levels, such as uptime and performance, meet the expected standards
• Work on support tickets raised by platform users, addressing technical problems and providing timely solutions to ensure smooth operations
• Lead the management and resolution of incidents, minimizing downtime and ensuring quick recovery
• Perform root cause analysis for incidents and recurring problems to prevent future occurrences
Requirements
• Proven experience in managing operations across Google Cloud Platform (GCP) and Microsoft Azure
• Hands-on experience with cloud monitoring tools and techniques
• Experience in leading incident response efforts, coordinating across teams, and minimizing the impact of outages
• Proficiency in Python for automation tasks
• Familiarity with ServiceNow for incident tracking and service management
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