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Hospital Quality Assurance Director

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Delhi, Delhi, India beBeeSpecialist Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Quality Assurance Specialist

We are seeking a highly experienced Quality Assurance Specialist to serve as the Team Leader for quality assurance across multiple hospitals. This pivotal position will ensure that hospital operations adhere to the highest standards of clinical quality, patient safety, and compliance with regulatory requirements.

Key Responsibilities:
  1. Develop comprehensive Standard Operating Procedures (SOPs) for hospital operations in alignment with industry standards;
  2. Monitor each hospital's progress toward achieving and sustaining accreditation; advise on corrective actions for non-conformities in audits;
  3. Conduct patient satisfaction surveys bi-annually using random sampling and established protocols;
  4. Oversee and coordinate quarterly site visits for quality checks across departments;
  5. Supervise quality assurance activities of the monitoring team;
  6. Prepare and submit quarterly reports on KPI compliance, addressing performance gaps, and ensuring thorough documentation;
Essential Qualifications & Experience:
  • Master's Degree/PG Diploma in Hospital Management/Administration;
  • Certification as an Internal Counsellor for Industry Standards by the relevant authority or equivalent;
  • Minimum 15 years of experience in successful accreditation of multispecialty/super-speciality hospitals;
  • Proven leadership in quality management at least three hospitals (minimum 100 beds each) in roles such as Quality Expert, Advisor, Consultant, or Manager within the past seven years;
Benefits:

This is a challenging role that requires strong leadership, analytical, and communication skills. If you are passionate about quality assurance and have a proven track record of success, we encourage you to apply.

Contract Terms:
  • Location: Monitoring and coordination from Bhubaneswar;
  • Duration: 3 years (extendable based on project requirements and performance);