Technical Documentation Specialist

4 weeks ago

Chennai, Tamil Nadu, India 3110 K-T India Full time

Job Summary

We are seeking a skilled Technical Documentation Specialist to join our team at 3110 K-T India. The successful candidate will be responsible for developing high-quality technical documentation for our customers and service engineers.

Key Responsibilities

  • Creates, develops, and edits user manuals, upgrade procedures, factory automation manuals, online help, and release notes.
  • Conducts interviews with users and technical staff to gather data for documentation and interfaces with functional organizations to develop content.
  • Researches and converts technical information into manual and web-based documents for non-technical and technical users.
  • Supports testing and validation of new procedures and methods, and improves steps and develops new content as needed.
  • Follows documentation best practices, formats, and templates, and learns new software, tools, and techniques for high-quality documentation.
  • Produces products that conform to the company documentation and quality assurance standards, and recommends formats responsive to technical and customer requirements.
  • Exerts good project management skills on assigned projects, conducts reviews with stakeholders, provides regular updates, and assesses risks and actions.
  • Involves stakeholders from various departments and assesses the need to update documentation, monitors errors, and implements changes quickly.
  • Strives to develop and maintain high technical skills, participates in technical activities, and makes decisions with minimal or no support from direct or indirect managers.
  • Works efficiently and effectively in a matrix environment with multiple direct and indirect managers, and drives consensus, boundaries, and clarity where needed.
  • Uses standard error-free English understood across the world, displays high proficiency in English writing for technical and non-technical audiences, and translates complex content to a level and language most appropriate to the target audience.

Minimum Qualifications

A Master's Level Degree and 0 years related work experience; or a Bachelor's Level Degree and related work experience of 2 years.

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