Accounts Receivables Specialist

2 weeks ago


Ibrahim Bagh Lines, India MetrixLab Full time
Job Title: Collections Specialist

MetrixLab is a global market research and insights company that's challenging the status quo of insights. We're looking for a skilled Collections Specialist to join our team.

About the Role:

As a Collections Specialist at MetrixLab, your main responsibility will be to contact clients and collect missed and outstanding payments. You will work closely with other departments, including Billing, CM/OM, and Sales Teams, to resolve disputed receivables and unpaid invoices.

Key Responsibilities:
  • Sending Statements of Accounts to clients at the beginning of every month
  • Monitoring customer service calls and ensuring completion within the required timeframe
  • Following up with clients on overdue accounts on a daily basis
  • Responding to client account queries in a timely and professional manner
  • Managing dispute resolution with clients and internal stakeholders
  • Identifying outstanding account receivables and ensuring timely follow-ups
  • Investigating historical data for debts and bills to understand customer payment behavior
  • Coordinating with team members to resolve cash application issues and identify root causes for non-payment
  • Managing all communication for overdue accounts and investigating customer complaints
  • Preparing and presenting reports on collection activities, cash flow forecast, and overdue analysis
Qualifications:
  • Bachelor's Degree in Accounting, Business, or Finance
  • Minimum 3 years of related professional experience in Accounts Receivables/ Credit Control/ Collections Specialist process
  • General knowledge of accounting principles
  • Experience in financial systems, preferably SAPbyD
  • Strong communication and analytical skills
  • Ability to work independently and as part of a team

We are looking for a highly skilled and motivated individual to join our team. If you have a passion for finance and a strong work ethic, we encourage you to apply for this exciting opportunity.



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