Accounts Receivables Specialist
2 weeks ago
MetrixLab is a global market research and insights company that's challenging the status quo of insights. We're looking for a skilled Collections Specialist to join our team.
About the Role:As a Collections Specialist at MetrixLab, your main responsibility will be to contact clients and collect missed and outstanding payments. You will work closely with other departments, including Billing, CM/OM, and Sales Teams, to resolve disputed receivables and unpaid invoices.
Key Responsibilities:- Sending Statements of Accounts to clients at the beginning of every month
- Monitoring customer service calls and ensuring completion within the required timeframe
- Following up with clients on overdue accounts on a daily basis
- Responding to client account queries in a timely and professional manner
- Managing dispute resolution with clients and internal stakeholders
- Identifying outstanding account receivables and ensuring timely follow-ups
- Investigating historical data for debts and bills to understand customer payment behavior
- Coordinating with team members to resolve cash application issues and identify root causes for non-payment
- Managing all communication for overdue accounts and investigating customer complaints
- Preparing and presenting reports on collection activities, cash flow forecast, and overdue analysis
- Bachelor's Degree in Accounting, Business, or Finance
- Minimum 3 years of related professional experience in Accounts Receivables/ Credit Control/ Collections Specialist process
- General knowledge of accounting principles
- Experience in financial systems, preferably SAPbyD
- Strong communication and analytical skills
- Ability to work independently and as part of a team
We are looking for a highly skilled and motivated individual to join our team. If you have a passion for finance and a strong work ethic, we encourage you to apply for this exciting opportunity.
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