Chief Customer Solutions Architect

5 days ago

Cochin, Kerala, India beBeeProduct Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: Product Solutions Manager

We are seeking an experienced professional to fill this key role, which will play a central part in ensuring our solutions meet client needs and align with product vision.

About the Role
  • This position is responsible for bridging the gap between customer needs and product development teams.
  • The ideal candidate will have strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies.
Key ResponsibilitiesCustomer Engagement & Discovery
  • Foster close relationships with customers to capture their requirements and translate them into actionable product specifications.
  • Plan and lead customer training activities to maximize adoption and value realization.
Solution Design & Proposal Support
  • Support proposal development, tailoring solutions to client needs and priorities.
  • Actively participate in Agile ceremonies to ensure customer needs are accurately represented and prioritized.
Issue Management & Continuous Improvement
  • Review and assess Change Requests for feasibility, impact, and alignment with the product roadmap.
  • Help prioritize customer requests in partnership with Product Management and R&D.
Requirements and Qualifications
  • Proven experience in customer-facing solution roles such as Product Manager, Solution Consultant, or Pre-Sales Engineer.
  • Strong technical skills and knowledge of Telecom / Telephony / Cellular / Analytics Domain and IP network technologies.
Benefits

This is an exciting opportunity to work on challenging projects and develop your skills in a dynamic team environment. We offer competitive compensation and benefits packages, as well as opportunities for career growth and professional development.

What We Offer
  • Competitive salary and bonus structure.
  • Ongoing training and professional development opportunities.

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